We've designed this consumer data sheet so it will take you no more than three minutes to complete. We will use this information to help improve our service to you. The information will be used only by South Alabama Electric, and will not be sold or distributed to other firms. Please fill in one answer unless specified. Thank you for your participation.

First Name *

Last Name *

Address *

City *

State * Select State Alabama Alaska Alberta Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming

Zip *

Phone Number * - -

E-mail *

Re-enter E-mail for verification *

Your Home

1. Do you own or rent your home?

Own Rent

2. How many square feet of living space do you have?

Less than 1,000 2,000 - 2,499 1,000 - 1,499 2,500 - 2,999 1,500 - 1,999 3,000 or more

3. Approximately when was your home built?

Before 1960 1990 - 1994 1960 - 1969 1995 - 1999 1970 - 1979 2000 - present 1980 - 1989

4. Which best describes your home?

Single family residence Vacation/seasonal home Mobile/modular home Farm Apartment/condo/duplex Non-residence

5. In the next five years, do you plan to:

Build a new home Remodel your home No plans

6. Do you operate a business out of your home?

Yes No

Please describe:

7. How many people live in your home?

1 2 3 4 5+

Your Major Appliances

8. What fuel does your water heater use?

Electricity Propane Natural Gas Other

9. Approximately what year was your water heater installed?

Before 1985 1995 - 1999 1985 - 1989 2000 & After 1990 - 1994

10. What is your home's main source of heat?

Electricity Propane Natural Gas Other Wood

11. What type of heating system do you have?

Geothermal Heat Pump Gas Furnace Air Source Heat Pump Wood Electric Furnace Space Heater Other (specify:)

12. Approximately what year was your heating system installed?

Before 1975 1991 - 1995 1975 - 1980 1996 - 2000 1981 - 1985 After 2000 1986 - 1990

13. What type of air conditioning system do you have?

Geothermal Heat Pump Window Unit Air Source Heat Pump None Central Air

14. Approximately what year was your cooling system installed?

Before 1975 1991 - 1995 1975 - 1980 1996 - 2000 1981 - 1985 After 2000 1986 - 1990 None

News & Entertainment

15. Do you use a personal computer in your home?

Yes No

16. Are you presently using the Internet at home?

Dial-up service High-speed service No

17. Have you viewed SAEC's website at www.southaec.com?

Yes No

18. Do you have cable TV or satellite dish service in your house?

Cable TV Satellite TV Neither

19. Which local TV News station do you watch most often?

ABC Ch 18 WDHN - Dothan NBC Ch 12 WSFA - Montgomery CBS Ch 4 WTVY - Dothan Don't watch local TV news CBS Ch 8 WAKA - Montgomery Other

20. Which local radio station do you listen to most often?

92.3 WLWI "I92" 101.1 WZTZ "Hit Country" 94.7 WTBF Oldies 103.3 WMXS "Mix 103" 95.5 WTVY Country 103.9 WJRL "Thunder" 96.9 WDJR Country 105.7 WZHT "Hot 105" 97.7 WOOF Soft rock 106.7 WKMX "Best Mix" 100.3 WAOQ Country Other (specify:)

21. Which local newspaper do you read most often?

Dothan Eagle Montgomery Advertiser Elba Clipper Troy Messenger Enterprise Ledger None Luverne Journal Other (specify:)

Your Cooperative

22. How satisfied are you overall with South Alabama Electric Co-op?

Not at all satisfied 1 2 3 4 5 Very satisfied

23. Are you interested in any products or services offered by SAEC?

Automatic meter reading Energy efficient appliances Online billing & account info Appliance repair Credit card payments by phone Security lights Home energy audits Electric grills Home improvement loans Fuel cells Surge suppression equipment

24. How would you prefer the co-op communicate with you?

"Alabama Living" Newspaper Bill stuffers Radio Mail (letters/brochures) TV E-mail Other (specify:)

25. If you receive the magazine Alabama Living, how often do you read it?

All of it Most of it Some of it None

26. Each month, SAEC includes a section in Alabama Living, how often do you read the local co-op insert?

Always Usually Occasionally Never

About You

27. What is the age of the primary account holder?

Under 25 45 - 54 25 - 34 55 - 64 35 - 44 65 or over

28. What are the primary sources of income for your household?

Farming Office/Sales Factory/Industrial Social Security Service Industry Agriculture Business Professional Other Pension